1. Acceptance
These Terms of Service are an agreement between you and Claeva, the operator of the Claeva app. By creating an account, accessing the app, starting a subscription, or otherwise using Claeva, you agree to these Terms and the Privacy Policy.
If you do not agree, do not use Claeva. If you use Claeva for someone else or an organization, you confirm that you have authority to accept these Terms for them.
2. The Claeva Service
Claeva is a personal spending tracker. It helps you manually log spending, use AI to parse expenses and receipts, organize categories, tags and pockets, set budgets, review dashboards, and use text or live voice conversations to understand your logged data.
We may add, change, suspend, or remove features, limits, plans, integrations, or availability from time to time. We will try to avoid changes that materially reduce paid functionality during a paid term unless needed for security, legal, provider, or operational reasons.
3. Eligibility and Accounts
- You must be at least 18 years old, or the age of majority in your jurisdiction if higher, to use Claeva.
- You must provide accurate account and billing information and keep it up to date.
- You are responsible for keeping your login credentials secure and for all activity under your account.
- You must notify us promptly if you believe your account has been compromised.
- You may not create accounts through automated means, impersonate another person, or use Claeva if you are legally barred from doing so.
4. Your Content and License to Operate Claeva
You keep ownership of the content and data you submit to Claeva, including transaction entries, notes, receipt images, chat prompts, voice transcripts, tags, budgets, and preferences.
You grant Claeva a limited, worldwide, non-exclusive license to host, store, copy, process, transmit, display, analyze, and create derived information from your content only as needed to provide, secure, support, and improve the service. This includes sending content to service providers when needed for authentication, storage, AI processing, billing, support, security, or legal compliance.
You are responsible for the content you submit. You must have the rights and permissions needed to submit it and to let Claeva process it under these Terms.
5. AI Features and Financial Information
- AI-generated classifications, transaction details, summaries, forecasts, and insights may be wrong, incomplete, delayed, or unsuitable for your circumstances.
- You are responsible for reviewing and correcting transactions, categories, currencies, dates, budgets, and AI-generated outputs before relying on them.
- Forecasts and insights are informational only. They are not financial, investment, accounting, tax, legal, or professional advice.
- Do not use Claeva as the sole source for major financial decisions, compliance, accounting records, tax filings, investment decisions, or emergency decisions.
- Do not submit sensitive information that is not needed for the spending-tracking task.
6. Plans, Subscriptions, Billing, and Refunds
Claeva may offer free and paid plans. Paid plans can increase AI usage allowances or unlock additional features. Plan names, allowances, prices, and included features may change over time.
- Checkout, payment processing, invoices, taxes, renewals, subscription management, and the billing portal are handled through Polar and its payment processors. Polar terms may apply, including the Polar Checkout Buyer Terms.
- Paid subscriptions may renew automatically unless canceled before renewal through the available billing portal or support channel.
- You authorize Polar and its payment processors to charge the payment method you provide for subscriptions, taxes, and applicable fees.
- If payment fails, paid features may be suspended, downgraded, or limited.
- Refunds are handled according to applicable law, Polar checkout terms, payment-network rules, and any refund policy shown at checkout.
7. Acceptable Use
You agree not to misuse Claeva. For example, you must not:
- Break the law, infringe rights, commit fraud, or submit unlawful content.
- Attempt to access another user's account, data, systems, keys, tokens, or infrastructure.
- Probe, scan, overload, disrupt, reverse engineer, scrape, or bypass rate limits, authentication, security rules, or usage controls.
- Upload malware or content designed to harm Claeva, users, service providers, or third-party systems.
- Use AI features to create illegal, harmful, abusive, deceptive, or rights-infringing content.
- Use Claeva for regulated professional advice, medical advice, credit decisions, lending decisions, or other high-risk decisions.
- Resell, sublicense, or commercially exploit Claeva unless we give written permission.
8. Third-Party Services
Claeva depends on third-party services including Firebase, Google, Gemini, the configured AI gateway, Polar, payment processors, hosting, and other infrastructure providers. Their own terms and policies may apply to your use of their services through Claeva.
- Firebase and Google services are subject to Google and Firebase terms and policies, including Firebase Privacy and Security.
- Gemini-powered features are subject to applicable AI provider terms, including the Gemini API Additional Terms.
- Billing flows are handled by Polar and payment processors. See Polar Privacy Policy.
Claeva is not responsible for third-party services that it does not control, but we choose providers to support the service operation, security, and privacy posture.
9. Suspension, Termination, and Deletion
You may stop using Claeva at any time. You may delete content through available app controls or request account deletion by contacting irfanrosandi@gmail.com.
We may suspend or terminate access if we reasonably believe you violated these Terms, created security or legal risk, abused the service, failed to pay amounts due, or if continued operation becomes impractical. We will try to provide notice when reasonable.
Some information may remain in backups, logs, billing records, fraud prevention records, legal records, or provider systems for a limited period or as required by law.
10. Disclaimers and Liability Limits
Claeva is provided as-is and as available. To the fullest extent allowed by law, Claeva disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and error-free operation.
To the fullest extent allowed by law, Claeva will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost goodwill, business interruption, or substitute services.
To the fullest extent allowed by law, Claeva's total liability for any claim related to the service will not exceed the greater of the amount you paid to Claeva for the service in the 12 months before the claim or USD 100. Some jurisdictions do not allow certain limits, so parts of this section may not apply to you.
11. Changes to These Terms
Claeva may update these Terms from time to time. When we make material changes, we will update the effective date and provide notice where appropriate. Continued use of Claeva after changes become effective means you accept the updated Terms.
Last updated: June 1, 2026
12. Contact and Notices
Send questions, legal notices, privacy requests, billing questions, or account deletion requests to irfanrosandi@gmail.com.
Unless local consumer law requires otherwise, disputes should first be raised with Claeva through the contact address above so both sides can try to resolve the matter informally. These Terms are governed by the laws applicable to Claeva's place of operation, excluding conflict of law rules.
Contact
Questions, account requests, or privacy requests can be sent to irfanrosandi@gmail.com.